Return Policy

 Winko Industrial Sdn Bhd is committed to the right quality and reliability of goods . We want you to be assured with your purchased .Therefore we accept your goods return with the conditions below:

 

Defective/Wrong Items 

If you receive the goods with pakaging broken  or wrong item !  call us immediately (not more than 2 days of date received) and we will arrange for a replacement . upon received the return goods form you (Freight  on us ) , It take 3-4  working days to arrive your door step .

Damaged in Shipment

Damaged goods must be report immediately (not more 2 days of  the date of received ) ,return the good to the shipping company on the spot .However if you signed for the item ‘free and clear’  It will be no claim to this shipment after signed .Be sure to sign when you see no visible damage to the goods. Call us for replacement  , it take 3-4 working days . (freight on us )


Product Warranty

Hardware Products

If the product is not perform , wrong size or wrong material  from the date you received, Call us immediately at 03-31679886 or 019 3305323  for the product replacement. It take 3-4 working days upon received your return goods .