Return Policy

 WINKO INDUSTRIAL SDN BHD is committed to the right quality and reliability of goods .Therefore we accept goods return with the conditions below:

 

Defective/Wrong Items 

If you received wrong item  ! email us at sales@winko.com.my   OR call us immediately at 03 31679886 or 019 3305323 within 24 hours .  send it back to us by our cost with our consent .upon received , we will arrange for a replacement within 3 working days .

Damaged in Shipment

Damaged goods must be report immediately at sales@winko.com.my  OR call us at 03 31679886 0r 019 3305323 within 24 hours . send it back to us by our cost with our consent .Be sure to sign & report to us when you see visible damage to the goods. we will arrange for a replacement within 3 working days .


Product Warranty

If the product is not perform , wrong size upon received, Call us immediately at 03-31679886 or 019 3305323  for goods return by our cost with our consent . we will arrange a replacement within 3 working days